USER’S MANUAL

 

 

 

Creative Software Solutions

http://www.creative-software-solutions.info

 

 


 

TABLE OF CONTENTS                                                 

 

jRESTAURANT POS.. i

TABLE OF CONTENTS.. 1

GENERAL INFORMATION.. 3

SYSTEM FUNCTIONS.. 4

SPECIFICATIONS.. 5

SYSTEM CONFIGURATION.. 7

LOGGING ON.. 9

SETUP WIZARD.. 10

SYSTEM MENU.. 14

MANAGING USER ACCOUNTS.. 16

EXITING THE SYSTEM & DATA BACKUPS.. 22

SETTING UP THE SYSTEM... 23

RESTAURANT GENERAL INFORMATION SETUP.. 23

TAXATION SETTINGS.. 25

OTHER SETTINGS.. 26

REPORT DESIGNER.. 44

ADDING DEPARTMENTS.. 45

SETTING DEFAULT PRINTER FOR EACH DEPARTMENT.. 47

ADDING CATEGORIES.. 50

ADDING MENU ITEMS.. 54

ITEM BUNDLES / SET MENUS.. 57

DIFFERENT PRICES DEPENDING ON THE MODE.. 61

MENU ITEMS PROPERTIES (MODIFIERS). 63

TAKING ORDERS.. 69

OPENING A TABLE.. 72

KITCHEN SCREEN.. 82

PRINTING BILL AND CLOSING AN ORDER.. 85

SPLIT BILLS.. 88

TABLE RESERVATIONS.. 93

STOCK CONTROL.. 106

EXPENSES.. 112

NETWORK INSTALLATION.. 113

REPORTING.. 117

IMPORTING ITEMS FROM EXCEL.. 122

HOTEL SYSTEM... 123

LOYALTY CARDS.. 145

CREDIT CARD PROCESSING.. 155

TABLE LAYOUT (PLAN). 158

WIRELESS PLUG-IN INSTALLATION.. 163

CHANGING MENU ITEM PRICE / ITEM DESC.. 175

ACCESS RIGHTS (SCREENS/FUNCTIONS). 177

MULTIPLE MENUS.. 179

CREATING EVENTS.. 184

RESTAURANT SECTIONS.. 186

TROUBLE SHOOTING GUIDE.. 193

MULTI-LANGUAGE OPTION.. 198

SELF-SERVICE MODE.. 200

OTHER.. 202

 


 

GENERAL INFORMATION                                            

 

jRestaurant POS is a system that can be used in different environments including:

 

  • Restaurants
  • Bars
  • Night clubs
  • Take-aways
  • Pizzeria
  • Home deliveries
  • Retail outlet
  • Outside catering
  • Hotels

 

The system was designed with flexibility in mind and can be adapted to any type of catering environment. The system is widely recognized and is being used in different countries around the world. Apart from being 100% tried out and tested it is a very cheap system when compared to other computer system on the market.

 

You do not need any special hardware to run this system, because it runs on any Windows platform. It can be considered a do-it-yourself system because it is very easy to set it up!

 

Your staff can get used to the system within minutes. The order screen is so user friendly and intuitive that you do not need to be an expert to start using it.


 

 

Some of the major functions offered by jRestaurant POS include the following :

 

-         Order taking

o        Restaurant

o        Take-away

o        Home-deliveries

o        Retailing

-         Menu management

o        By departments and/or categories

o        Menu item costing

o        Multi pricing

-         Kitchen management

-         Punch clock

-         Reports

o        X-readings

o        Z-reading

o        PLU reports

o        Etc

-         Security / User access rights

-         Stock control

-         Table management

-         Hotel Management

-         Loyalty cards

-         Outside catering

-         Wireless order taking

-         etc

 


 

 

The system can be installed on any computer running the Windows platform. The system is compatible with Windows 98, 2000, XP and now also with Windows Vista. There is no need for special performance. The system was built so that it can be used on low-end POS devices. There are no special requirements for running jRestaurant POS, you can run this system even on a Pentium 3 computer running Windows 98.

 

Most of the screens were designed to fit in an 800x600 resolution. The system is compatible with touch-screen devices and was tested on different widely known brands.

 

Apart from the desktop version of the system, there is also the wireless plug-in which can be accessed from a wireless device.

 

Desktop Version

 

 

Wireless Version

 

 

 

 

 

 

 

 

 

 

 

The wireless plug-in comes as a separate add-in.  The idea behind the wireless plug is to access it from Internet Explorer. The plug-in is a normal webpage running on the PC.

                                               

                                                          Wireless Router

 
 


                                                                                                         

                                                                                                              PDA

 

 

 

 

 


          Desktop Version

 

The web page is hosted on the PC and the PDA is accessing it by means on Internet Explorer. As a wireless PDA you are free to choose different models including PDAs running windows mobile 5 or 6 , Apple IPhones or IPOD touch where you access the wireless plug-in using Safari web browser. Basically it is compatible with any hand-held device which has an internet browser. 


 

 

jRestaurant POS installation is made up of one single file which is very easy to install. 

 

 

    Press NEXT button

 

 Enter user name and company name

 

 Select the default installation folder.

 

Note : by default the system is installed in c:\program files\jrestaurant

 

 

 Select the menu shortcut name

 

Then the installation starts.  It should take few seconds to complete the installation process. As soon as the installation completes you will see a new icon on your desktop which opens jRestaurant POS and another menu option under the Start menu | Programs

 

 

 


 

 

In this manual we will show you how to get started setting up jRestaurant POS. We will see how to set up departments, create menu categories and menu items. So let’s get started!

 

The first window you get when opening jRestaurant POS is the login window.

 

 

Note: the default username is owner and the default password is also owner

 

 

The first function which is default in almost all the screens is the touch keyboard   This button is useful in environments where you have only the touch screen with no keyboards attached.

 

 

 

 

 

When opening the system for the first time you will get a wizard which can help you quickly configure certain settings of the system. However, you can decide to skip the wizard and change all necessary settings at a later time.

 

The following is how the setup wizard look like :

 

 

In the first section you have can enter the company telephone, fax, email , address etc.  You can also enter your default tax %. In European countries the tax is called VAT (Value Added Tax).  Later on you will see how you can change the name of the tax so that it can suit your country of origin.  You can also select your default currency.

 

 

 

In the second section, you can enter your departments. In the example above, the restaurant has three main departments, and one of these departments is set as the default department where to print the bill. All this can be changed at any time from the relevant screen.

 

 

 

In the third section “Categories” you start entering you categories. Each category has to go under a particular department.

 

 

The rest of the wizard is just for illustration purposes. It shows you how to create menu items and take an order.

 

 

 

 

If you try to understand this small presentation which is being offered by the setup wizard, you can already start understand some of the main functions of the system. The screen shots in this setup wizard have been simplified so to make it more easy for a beginner user to grasp the system!!!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The system menu looks as follows

 

Navigation Menu

 

Your restaurant name

 

User logged and date/ time when logged

 
 

 

 

 

 

 


The first thing to note is that the system has a two-way navigation menu. The same menu items are displayed as menu buttons and also on the menu bar. With a touch screen device it is much more easy, to press on a button rather then clicking on the menu bar to open the menu.  On the other hand with a mouse it is much more easy to use the menu pad.

 

There are three sub-menus in jRestaurant POS

1> CATERING menu

2> STOCK CONTROL menu

3> ADMINISTRATION menu
4> HOTEL menu

 

 
    
                  

From the CATERING menu, you create new sale orders, you edit your menu, you run daily sale reports, etc. From the STOCK CONTROL menu, you manage the stock items that you have in your store or kitchen, from the ADMINISTRATION menu, you setup your system and from the HOTEL menu you manage your hotel.

 

When setting up the system for the first time you have to use OWNER as the username and OWNER as the password when logging into the system. These should be change as soon as you log in for security reasons.

 

Open the USER ACCOUNTS screen from the ADMINISTRATION menu.

 

 

To change an existent account, double click on the account you want to change. By default the system comes with two pre-defined accounts. The first one is OWNER which is set as an ADMIN account. An account which has the System Administration check selected, has administrative rights and has access to all functions of the system.  The second account is called SALES. By default this account has no access.

 

We will go through the process of creating a new account and assigning access rights.

 

Step 1: Press the ADD button

 

 

Step 2 : Enter account name, full name and password.

 

 

Step 3 : Press SAVE button.

 

Step 4 : Assign the screens you want the new user to have access to.

 

This list has all the screen names which are available in the system.

 

 

 

 

For example it is important that the user has access to the ORDERS screen, which is the main screen of the system from where we create new sale transactions. So we select the ORDERS screen and press the ADD button .

 

 

Now NICK has access to the ORDERS screen. In fact if we log into the system under this new username, and we open the CATERING menu, we see that the only screen he has access to is the ORDERS screen.

 

 

All the other buttons are disabled.

 

We have to assign functions to the new user. We do this from the same screen.

 

You can restrict a user not only by screen but also by the function that can be performed within that screen.

 

 

 

 

 

You can also give access to all screens and all functions and then remove from the list the things you do not need. In this case press the ALL button  to get the following.

 

 

Then you can remove the things which are not required for this particular user.

 

You can decide to make user of USER GROUPS instead of assigning rights to each single user account. 

 

 

From the USER GROUPS screen, you can create User Groups and assign rights to the group. When creating new users, all you do is add the user as a member of the group, and it will automatically inherit all screen/functions rights.

 

 

If you ever need to remove a user from the system, the only way to do it is to lock the user account.  Note that there is no DELETE option so to delete the account. Instead we lock the user. This is done solely to maintain the integrity of the system data. Like this old sales report will still have a reference to the user who created them.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EXITING THE SYSTEM & DATA BACKUPS

 

To exit the system, just press the EXIT button located at the bottom left-hand side of the screen.

 

 

When exiting the system, the system always asks if you would like to perform a system backup.

 

 

Ideally you should do at least one backup every day, just before closing the day.

 

If we have a look at the folder c:\program files\jrestaurant

 

 

All data of the system is contained in one folder called DATA

 

When doing a system backup the program is just copying this folder DATA and rename it to DDMMYYYY where DD = Day  MM = Month and YYYY = Year

 

In the above screen shot there is a backup folder 22052007 meaning that this backup was done on the 22nd May 2007

 

In this section we are going through all necessary steps to setup the system. The first screen which we will be using is the SYSTEM SETTINGS screen which can be found under the Administration menu.

 

 

RESTAURANT GENERAL INFORMATION SETUP

 

From this screen you can set your business contact details including telephone, fax, email, website, address tax (vat) number, etc. All this information will appear on the client receipt.

 

 

Transaction Number

 

Transaction Date/Time

 

This is an example of a receipt. The contact information can be changed from the SYSTEM SETTINGS screen.

 
 

Thank you message

 
 

 

 

 

 

 

 

 

 

 

 

 

 


 

TAXATION SETTINGS

 

One important decision to make before even starting to enter your menu items, is the taxation method.  In most European countries, the tax is called VAT (Value Added Tax) and it is a % which is normally included within the price. In the US the tax is applied as a % on top of the price.  jRestaurant POS is so flexible, that you can rename the tax depending on country of origin. You can decide if the tax will be applied at the end, or else if it already included in the item prices.

 

 

 

By selecting the above option “Item Price Does Not Include Tax>>” the system will apply the % tax on top of the selling price. Meaning that you should enter the menu items with no tax included. By default you should enter the price with the % tax included unless you thick this option.

 

 

Another important setting is the VAT Ex. No.  In most European countries you have to apply for an exemption number in order to be able to use a computer system in you restaurant. This can then replace your cash register. Before you apply for this number you are not allowed to issue any receipt.  This number will appear on every receipt you give to your clients.

 

 

In case you need to update the % tax on every item you can just press the UPDATE STOCK % button. Or else you can change the % tax manually for every item one by one.

 

OTHER SETTINGS

 

Some other settings which can be found in jRestaurant POS include the following

 

 

 

[Automatically logoff waiter after each transaction]

 

You can decide to lock the system as soon as the waiter finalizes a transaction. This is used especially in locations where the POS is in close proximity to the tables, and for security reasons it is better to lock the workstation.

 

 

A screen with the list of users will appear on top of the ORDER screen. In order to continue using the system, you have to select your user name and enter the password.

This action can also be done by pressing the following button

 

[Group Categories By Department Instead of alphabetically]

 

If we have a look at the ORDER screen

 

 

 

The categories appear on the left hand side of the screen. You can then scroll down by using the  buttons

 

 

You can decide to have the categories ordered alphabetically one after the other. A nice feature is to have them ordered by department. For example in the above example, first we see the categories which are related to the BAR department, and if we scroll down we start seeing the food section.

 

Categories related to KITCHEN department start here

 

Categories related to BAR department end here

 

 

 

If we open the CATEGORIES screen, you can understand better how the categories are attached to a department.

 

 

[Printing Bills Directly To Printer Without Showing A Preview]

By default the system shows a preview of the bill and then you press the  button to actually print it out!

 

 

This step can be avoided and have the bill printed directly to the printer without showing a preview on the screen.

 

[Automatically Ask For No. Of People When Opening A Table]

 

This is who it works. To open a table you press TABLE button.

 

 

 A window will pop out asking to enter the table number.

 

 

You enter the table number and press OK button.

 

Another window will pop out asking for the number of people sitting on this table.

 

 

The number of people sitting on a table is commonly used as a double check especially for the kitchen personnel to know how many people are on that particular table.

 

When opening a table the number of people sitting on that table is also shown in here!!

 

 

And when sending the order to the kitchen the number of people is also printed.

 

 

 

 

 

[Print Orders Using standard Printer fonts]

[Print Bills/Receipts using standard printer fonts]

 

These two options are used for old receipt printers. The system prints directly to the printer without using Windows printer drivers.  It sends character by character to the printer using a standard font.  These options are rarely used. They are used only for backward compatibility.

 

[Always prompt to select the printer before printing]

 

In most bar/restaurant environment one can find a number of workstations together with a number of receipt printers. For example, there can be a receipt printer at the bar, another one in the kitchen to print the orders, and other one to print the bill, etc.

 

You can set a printer for each department. However you can decide to decide which printer to use before printing. This option is used for this reason, to display the list of printers installed and you select which one you want to use.

 

Ideally you set the printer for each department and you avoid selecting the printer before printing. But again it depends on the type of business.

 

[Do not group transactions items according to course]

 

This option is used when sending the items to the kitchen. By default the system prints the starter dishes, then the main course, then the deserts. But you can decide not to print them in this order. Instead you can print them in the same order as they were entered into the system.

 

[Auto group similar items when creating order]

 

When this option is selected, the system will group similar items together. For example in the following example, we have selected the same items twice.

 

 

Instead of having 2 lines we have one line with quantity 2. If this option was off we would have the following situation.

 

 

[Automatically send order to kitchen]

 

This option is used in case you forget the press the SEND button after creating an order. Usually when you open a table and select the menu items you have to press the SEND button. But there are cases when you forget to press it. In this case the system will send the order automatically.

 

[Automatically open drawer when cashing out]

 

This function is used to automatically open the cash drawer when pressing the CASH button to close an order.

 

 

Setting the Service Charge

 

 

In some restaurants a service charge is applied on top of the total price. For example for a 10% service charge which is applied on the total bill price just write down 10

 

 

You can press the [Choose Mode] button to specify which mode (Restaurant, Take Away, Home Delivery or Retail) the service charge shall apply. For example in case the service charge is applicable only when eating at the restaurant you have to select only the restaurant mode.

 

 

 

There is also the option to apply the service charge only at a particular time during the day.

 

 

 

 

 

 

 


Setting Shift Hours

 

 

This option is used to print out on the receipts the shift number depending on the time of the day. There can be up to 3 shifts with different times.

 

 

 

 

 

 

 


Setting Default Currency

 

From the SYSTEM SETTINGS screen, we can also set the default operating currency.

 

 

To do so, just select a currency from the list and press the
 button.

 

The system can also show dual currencies. To set your second currency press the

 button.

 

 

The total price will be shown in dual currency. First in EUR and then in USD.  The conversion factor can be set from the FACTORS screen.

 

On the bill you will see the total first in EUR and then in USD.

 

 

[Setting payment methods]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Credit card types]

 

 

 

[Setting the thank you message]

 

The thank you message appears at the bottom of every receipt.

 

 

 

In the [OTHER SETTINGS] section we can find some other settings. For example you can add more payment methods, you can add more card types, you can change the thank message which appear at the bottom of every receipt.

 

On interesting feature is the possibility to change the mode names. 

 

jRestaurant POS supports up to 4 different modes. Before we open the ORDERS screen we have to choose the mode.

 

 

You can have orders in your restaurant, or in your take away or else you can have home deliveries. Finally you can sell retail items in your restaurant.

 

 

This is a powerful feature. First of all you have the possibility to have a different price for your menu items.  Usually, food in a take away costs a bit less then that served inside the restaurant. With this mode functionality , we can enter different prices for each items for the different modes.

 

The following screen is the MENU ITEMS screen which is used to enter menu items information.  As you can see from this screenshot, you have the option to enter the price for each menu item under the different mode types.

 

 

The same ORDER screen is used. The only thing that changes is the background color.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


From the SYSTEM SETTINGS screen you can even change the name of the mode and also the tax name.


 

 

The last section in the SYSTEM SETTINGS screen is the [REPORT DESIGNER] with which we can modify the reports generated by the system including the bill/receipts.

 

 

 When you open the report designer for example for the Bill/Receipt report the following window comes up!

 

If we had to see a preview of the bill (on the RHS) we can see that it is split into three sections, the header (green), the body (red) and the footer (blue) The same in the report designer, there are three sections corresponding to the header, body and footer respectively. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The report designer should be used only when required, and with great caution. For more information on how to master the report designer please contact directly Creative Software Solutions.

 

 

The first thing to do is to create the departments which we need. This can be done by opening the DEPARTMENTS screen from the CATERING menu.

 

 

To add a new department simply press the ADD button and enter the department name. For example in the above screenshot there are three departments entered each one with a different printer.

 

The function of a department is to organize the different categories. In the next step we will see how to create categories. For example the category DRINKS falls under the BAR department, the category DESSERTS falls under the KITCHEN department. 

 

When an order is sent to the kitchen the system know which printer to use because each department has its own printer setup.

 

 

 

 

 

 

 

 

 

 

 

 

To set up the printer for each department you use the DEPARTMENTS screen.

 

In this example we have 3 departments each one with a different printer.

 

 

 

 

To setup the printer for a department you first select the department (by clicking on the grid) and then just press the  button.

 

 

A window will pop out with the list of printers installed. Just select one!!

 

 

When setting a printer for each department, you do have to worry to which printer to print a receipt, or to which printer to send the order.  The system takes care to split the print out. For example if we have an new order, the bar items are printed on the bar printer, the food items are printed in the kitchen printer, and the bill can be printed on a separate printer.

 

One of the departments must be set as the one where the bill will be printed.

 

 

 

To set the department where the bill will be issued, first select the department from the list and then press the SET AS BILL PRINTER button. Each mode can have its own bill printer.

 

The idea behind departments is to split the categories under different departments. For example we can create a category called Soft Drinks and assign it under the Bar department.  Then we create a category called Pizza and assign it under the Pizzeria department. If we have an order made up of one soft drink and a pizza, the order is split and the soft drinks are printed in the bar printer and the pizza is printed in the Pizzeria printer. In large restaurant it is common to have more then one printer together with different departments.


 

 

After creating the departments we have to create the different categories which fall under the different departments.

 

 

In the ORDER screen, the categories are shown on the left hand side of the screen.

 

 

You can also assign different color to different categories.

 

You can also have sub-categories. This feature is useful when there are a lot of menu items and avoid waiters having to click a lot of buttons.

 

For example to select a drink you can first click on the drinks category

 

 

Notice that the sub-categories of Drinks are shown, then you select Spirits for example.

 

 

And you get just the spirits. It took us 2 clicks to select the item that we want. This is a much better option then having to scroll through all the categories or items.


 

 

Once we create the departments and the categories, we need to create the menu items. The screen to use can be found under the CATERING menu.

 

 

 

To add a new menu item, press the ADD button.

 

 

You need to enter the following information

 

-         Item Name

-         Details (Optional)

-         Barcode (Optional)  : This is used only when in RETAIL mode. Under this mode you have the chance to scan items using a barcode reader.

-         Category

-         PLU : By default the system select the next available number, but if you are already used to certain number, you can change it. It is important that each item has a unique PLU (number)

-         Points (Optional) : You can assign X amount of points to each item. From the REPORTER screen you can then find out which waiter has the highest points. You can create a scheme where depending on the items sold the waiter gets more points.

-         Included On Menu :  You can switch off this option, if for example today you do not want to sell a particular item.

-         Course Type (Optional): By default when you sell an item you can decide whether it is a starter, a main course or a desert. You can also assign an item as always being a starter. Still you can change it later while doing the sale.

-         Can Change Price : This option allows a waiter to change the item price while doing a sale.

-         Prices

o        You can have up to 3 different prices for each item

o        You can combine price 1 for small , price 2 for medium and price 3 for large

o        You can decide also to have price 1 only

-         Tax %  : Each item can have its own tax percentage.

-          Picture : jRestaurant POS gives you the possibility to assign an image (picture) to an item. In some restaurants they prefer to work with images rather then text, because it is easier!!!

 

 

 

 

 

                   - 2nd Category

 

 

An item can appear under a different category. For example you can have a category called “Best Sellers” and have an item (e.g. called “Smirnoff”) appear under “Vodka” and as a 2nd Category you choose the category “Best Sellers”!

 


 

 

You can have an item which is made up of other items. We call it a bundle. For example Mega Meal Menu  is an item which is made up of a burger + chips + extra + nuggets + drink

 

To setup an item as a bundle press the [BUNDLE] bottom.

 

 

The following screen comes up where you select the items which make up the bundle. The price for the bundle is NOT determined by the individual prices of the items making up the bundle, but by the price of the bundle.

 

 

The bundle feature can be used in two ways. You can create a bundle where all the items are part of the bundle. For example let’s create a bundle called Chicken Supreme Family Pack which is made up of 20 pieces of chicken plus 10 chips. 

 

 

 

 

 

 

If you select this item in the ORDERS screen you will get the following

 

 

The price of the bundle is 10 Euros. The individual items making part of the bundle are show at 0 price.

 

In most restaurants offering Set Menus, usually you have to select between items which are part of the Set Menu. For example you have to select a starter course , a main course and a dessert.  Let create a simple Set Menu made up of the following items

 

Starter

Spaghetti

Or

Soap

Main Course

Fillet of beef

Or

Fish

 

Dessert

Ice Cream

Or

Black Forest

 

 

This time we are entering the COURSE as well. Like this the user will have to select the items when the bundle is selected. The following screen pops up when selecting the Set Menu bundle.

 

 

 

 

 


 

 

Recall that we mentioned the possibility of having a different prices for different modes. By default when you enter a new item, the same price is used for the 4 different modes. To change the price you have to follow the following steps.

 

  1. Select mode
  2. Press the EDIT button
  3. Change the price and SAVE

 


3

 

2

 

1

 

 

At any time you can view the different prices by just changing the mode

 

 


 

 

 

Each item can have different properties. For example fillet steak can be server rare, medium-rare, well done, etc.   A pizza can be server with additional eggs, or sausages, etc.  All this information can be enter in jRestaurant POS in the form of Item Properties. The first thing to do is to use the ITEM PROPERTIES screen to enter all possible variations.

 

 

From the above screenshot, we can see that some of the properties have a price. For example if you want some additional eggs on your pizza you have to pay an additional 10 cents.  

 

Now we have to associate the properties with items. We do not want to see all item properties when we are selling a fillet steak!!!  We do this from the MENU ITEMS screen.

 

 

Note: We have filtered all items of category MEAT , selected Fillet Champignon and pressed the PROPERTIES button.

 

 

 

The following screen pops up!

 

Select the properties and press ADD button.

 

 

 

 

 

 

Now if we try to sell this item, we will get the following

 

 

When you click on the item, we get the window were we enter the quantity for that item. From the same window we can select the properties which are assigned for the selected item.

 

 

 

 

 

You can select more then one property for every item. The properties selected are shown in this grid.

 

The code for the property select is shown after the item description.

 

 

 

The same property code is also printed when sending the order to the kitchen.

 

We have seen how to add item properties and then link them to different menu items. But there is also the possibility to link properties to categories. The result that every item which belongs to that category will inherit the same properties. In fact in the MENU CATEGORIES screen there is the same button where you can associate item properties to the selected category.

 

 

 

 

Now we get to the main function of the system i.e. taking orders. We had to go through the setup part but now we see together what your staff needs to be aware off! The screen used for taking orders can also be found under CATERING menu and is called the ORDERS screen.

 

 

Before entering this screen you are requested to select the mode.

 

 

The screen will then open with a different color depending on the mode you have selected. 

 

 

 

 

 

 

 

 

 

 

Restaurant Mode                             Take Away (for Night Clubs & Bars)

 

     

 

 

Home Delivery                                  Retail Mode

 

     

 

The following are the main differences between the 4 types of modes

- Under Take Away mode when pressing the ORDER button the system does not ask you for the table number.

 

- Each menu item can have different price depending on the mode. 

 

- Under home delivery when pressing the ORDER button the system asks you for the client so to be able to print the address where to deliver the food.

 

- Under retail mode there is the option to scan items using a barcode scanner

 

Your staff just needs to learn one screen which can be used for the 4 different types of functions.

 

 

 

 

 

 

 

 

 

 

 

 

 


Table no. you are viewing

 

Bill No.

 

Bill Total

 

Open new table or edit an existing table

 

Send order to kitchen/bar

 

Print bill

 

Cash out and close table

 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Search for a particular bill no.

 

Split Bill

 

Open Cash Drawer

 

Cashier report

 

Add amount

 

Log out of the system and lock it.

 

Opens a screen where you can see which tables are currently opened

 

Add item to table by PLU (Item No)

 

More categories

 

More items

 

Add service charge

 

Add discount

 

Delete an item from a table

 

 

 

 

 

 

 

 

Press the TABLE button

 

 

After pressing the TABLE button, the following screen pops up!

 

 

Just enter the table number and press OK button.  In the same screen there are listed all client reservations on the right hand side.  If it is a client reservation select also the client name from the list before pressing the OK button.

 

There is also the possibility of selecting the table from the TABLE LAYOUT screen.

 

 



 

In the TABLE LAYOUT screen you can visually see the layout of your restaurant.  The tables shown in red are occupied the rest is free. To select a table just double click on the table.

 

 

 

Table Number

 

Number of chairs

 

 

The table layout is useful in large restaurants so to easily visualize the tables. The screen provides also information such as the number of available chairs, which can help a lot when assigning a table. We will talk more about the table layout screen later on, for now it is important that you can select a table by just entering the table number or else double clicking on the table from the table layout screen.

 

When you have selected the table, the ORDER screen is cleared and ready to select the items.

 

 

You add items to the table, by clicking on the requested item, or else if you are used to item number (PLUs) you can make use of the PLU button.  Once ready with the order, press the SEND button to send the order to the different departments. Usually food is printed on a printer in the kitchen and drinks are printed at the bar.

 

So lets do a simple example where we open table 8 and take 2 Pork Chops as main course with mash potato. The way you design your menu is completely depending on you. The screenshots were taken from one of our clients which also have a very long menu and makes use of sub-categories so to minimize the number of clicks.

 

Click on DINNER category

 

 

 

Click on MEAT sub-category

 

Click on PORK CHOPS item

 

 

Click 2

Click Main Course

Select + MASH POTATO and MEDIUM WELL item properties

 

 

 

 

 

 

Click on SEND to send order to kitchen

 

 

To print the bill

 

When the client wants the bill just select the table and press the BILL button.

 

To close the table

To close the table press the CASH button

 

 

 

You can change the order at any time. For example if the order was already sent, and the client wants an additional item, you just add the item and send the order again. The system will just print out the new requested item.

 

 

At any time you can press the INFO button and see what tables are opened.

 

 

 

 

 

 

 

From the INFO screen you have to following functions

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 


When pressing the INFO button you see all the tables or orders that are opened. At any time you can switch between one order and another by double clicking on the grid.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The kitchen personnel have the ability to see the orders which are coming in. There is no need to print them out. This can be achieved from the KITCHEN screen.

 

 

In this screen we see that there are 3 orders which have to be processed. There is written the table number and also the time when the order arrived. Once the chef is ready with the table, he/she can select the table and press the READY button so to move on the next order.

 

The same screen is available in a different layout.

 

 

The same information is presented, but this one might be a little more comfortable to work with especially if the screen in the kitchen is a little small.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PRINTING BILL AND CLOSING AN ORDER

 

To print the bill first you select the table number for which you want to print the bill then you press the BILL button.

 

 

 

After issuing the bill and the client comes by the cash to pay we need to close the table. To close an order we press the CASH button

 

 

Then the tender screen comes up where we enter the amount and select the payment method.

 

 

The default payment method is cash. For example if the total bill is Eur 68 and you enter 70 and press OK button

 

 

The receipt will be printed and the screen changes as follows

 

The order is closed

 

The change is shown here

 

 

 

SPLIT BILLS

 

The system supports split bills, meaning the client wants to pay separately. By default if you press the CASH button it will include all the items on the table.

 

 

You can select which items for which the client wants to pay. So in the able example we can select the 2 Pork Chops and then press the CASH button.

 



 

As you can see the price to pay is Eur 48.00 which is the price of the selected items. But lets say I want to pay for just one Pork Chop in which case we have to press the  to split the items and select just one Pork Chop.

 

After pressing this button we get the following

 

 

As you can see all items are in quantities of 1 so that we can select each item individually.

 

But this is not all you can also split a bill by just entered an amount. For example let say that one of the clients wants to pay Eur 20 out of this bill and the rest can be paid by someone else. All you do is press the CASH button without selecting any item and cash in Eur 20. The system will alert you that the tender is less then the bill total and ask you if you want to split this bill.

 

 

 

Press yes. Now when we press the CASH button for the 2nd client we get the following.

 

 

 

Now the total to pay is Eur 48.00. You can keep on splitting until the total bill is paid.

 

In this screen you can also select other payment methods like credit card and enter card number information. 

 

There is also the option to enter the tips amount, so that at the end of the day you know how much tips was left.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In this section we will show you how to reserve a table in jRestaurant POS. Under the CATERING menu there is a screen called RESERVATIONS.

 

 

From this screen we can create new reservation, delete reservation or change reservations. 

 

While in the ORDERS screen we can press the TABLE button and then press the ADD CLIENT RESERVATION button

 

 

 

The SEARCH CLIENT screen comes up. The idea is to first search for the client and see if it is already entered in the client database, if the name exists you create a reservation otherwise you first input the client details and then create the reservation.