
USER’S MANUAL
Creative
Software Solutions
http://www.creative-software-solutions.info
EXITING THE
SYSTEM & DATA BACKUPS
RESTAURANT GENERAL INFORMATION SETUP
SETTING DEFAULT
PRINTER FOR EACH DEPARTMENT
DIFFERENT
PRICES DEPENDING ON THE MODE
MENU ITEMS
PROPERTIES (MODIFIERS)
PRINTING BILL
AND CLOSING AN ORDER
CHANGING MENU
ITEM PRICE / ITEM DESC
ACCESS RIGHTS
(SCREENS/FUNCTIONS)
jRestaurant
The
system was designed with flexibility in mind and can be adapted to any type of catering
environment. The system is widely recognized and is being used in different
countries around the world. Apart from being 100% tried out and tested it is a
very cheap system when compared to other computer system on the market.
You
do not need any special hardware to run this system, because it runs on any
Windows platform. It can be considered a do-it-yourself system because it is
very easy to set it up!
Your
staff can get used to the system within minutes. The order screen is so user
friendly and intuitive that you do not need to be an expert to start using it.
Some
of the major functions offered by jRestaurant
-
Order taking
o
Restaurant
o
Take-away
o
Home-deliveries
o
Retailing
-
Menu
management
o
By departments
and/or categories
o
Menu item
costing
o
Multi pricing
-
Kitchen
management
-
Punch clock
-
Reports
o
X-readings
o
Z-reading
o
PLU reports
o
Etc
-
Security /
User access rights
-
Stock control
-
Table
management
-
Hotel
Management
-
Loyalty cards
-
Outside
catering
-
Wireless order
taking
-
etc
The
system can be installed on any computer running the Windows platform. The
system is compatible with Windows 98, 2000, XP and now also with Windows Vista.
There is no need for special performance. The system was built so that it can
be used on low-end
Most
of the screens were designed to fit in an 800x600 resolution. The system is
compatible with touch-screen devices and was tested on different widely known
brands.
Apart
from the desktop version of the system, there is also the wireless plug-in
which can be accessed from a wireless device.
|
Desktop
Version
|
Wireless
Version
|
The wireless plug-in comes as
a separate add-in. The idea behind the
wireless plug is to access it from Internet Explorer. The plug-in is a normal
webpage running on the PC.
Wireless
Router

PDA


Desktop
Version
The web page is hosted on the PC and the PDA is accessing it by means
on Internet Explorer. As a wireless PDA you are free to choose different models
including PDAs running windows mobile 5 or 6 , Apple IPhones or IPOD touch
where you access the wireless plug-in using Safari web browser. Basically it is
compatible with any hand-held device which has an internet browser.
jRestaurant
Press NEXT button
Enter user name and company name
Select the default installation folder.
Note
: by default the system is installed in c:\program
files\jrestaurant
Select the menu shortcut name
Then
the installation starts. It should take
few seconds to complete the installation process. As soon as the installation
completes you will see a new icon on your desktop which opens jRestaurant POS
and another menu option under the Start
menu | Programs
In
this manual we will show you how to get started setting up jRestaurant
The
first window you get when opening jRestaurant
Note: the default username is owner and the default password is also owner

The first function which is default in almost all
the screens is the touch keyboard
This button is useful in environments where
you have only the touch screen with no keyboards attached.

When opening the system for the first time you will
get a wizard which can help you quickly configure certain settings of the
system. However, you can decide to skip the wizard and change all necessary
settings at a later time.
The following is how the setup wizard look like :

In the first section you have can enter the company
telephone, fax, email , address etc. You
can also enter your default tax %. In European countries the tax is called VAT
(Value Added Tax). Later on you will see
how you can change the name of the tax so that it can suit your country of
origin. You can also select your default
currency.

In the second section, you can enter your
departments. In the example above, the restaurant has three main departments,
and one of these departments is set as the default department where to print
the bill. All this can be changed at any time from the relevant screen.

In the third section “Categories” you start
entering you categories. Each category has to go under a particular department.
The rest of the wizard is just for illustration
purposes. It shows you how to create menu items and take an order.



If you try to understand this small presentation
which is being offered by the setup wizard, you can already start understand
some of the main functions of the system. The screen shots in this setup wizard
have been simplified so to make it more easy for a beginner user to grasp the
system!!!
The
system menu looks as follows
Navigation Menu![]()
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Your restaurant name User logged and date/ time when logged
The
first thing to note is that the system has a two-way navigation menu. The same
menu items are displayed as menu buttons and also on the menu bar. With a touch
screen device it is much more easy, to press on a button rather then clicking
on the menu bar to open the menu. On the
other hand with a mouse it is much more easy to use the menu pad.
There are three
sub-menus in jRestaurant 2> STOCK CONTROL menu 3> ADMINISTRATION menu
1> CATERING menu
4> HOTEL menu



From the CATERING menu, you create new sale orders,
you edit your menu, you run daily sale reports, etc. From the STOCK CONTROL
menu, you manage the stock items that you have in your store or kitchen, from
the ADMINISTRATION menu, you setup your system and from the HOTEL menu you
manage your hotel.
When
setting up the system for the first time you have to use OWNER as the username and OWNER
as the password when logging into the system. These should be change as soon as
you log in for security reasons.
Open
the USER ACCOUNTS screen from the ADMINISTRATION menu.

To
change an existent account, double click on the account you want to change. By
default the system comes with two pre-defined accounts. The first one is OWNER
which is set as an ADMIN account. An account which has the System Administration check selected, has administrative rights and
has access to all functions of the system.
The second account is called SALES. By default this account has no
access.
We
will go through the process of creating a new account and assigning access
rights.
Step
1: Press the ADD button

Step
2 : Enter account name, full name and password.

Step
3 : Press SAVE button.
Step
4 : Assign the screens you want the new user to have access to.
This list has all the
screen names which are available in the system.

For
example it is important that the user has access to the ORDERS screen, which is
the main screen of the system from where we create new sale transactions. So we
select the ORDERS screen and press the ADD button
.

Now
NICK has access to the ORDERS screen. In fact if we log into the system under
this new username, and we open the CATERING menu, we see that the only screen
he has access to is the ORDERS screen.

All
the other buttons are disabled.
We
have to assign functions to the new user. We do this from the same screen.
You can restrict a user not
only by screen but also by the function that can be performed within that
screen.

You
can also give access to all screens and all functions and then remove from the
list the things you do not need. In this case press the ALL button
to get the following.

Then
you can remove the things which are not required for this particular user.
You
can decide to make user of USER GROUPS instead of assigning rights to each
single user account.

From
the USER GROUPS screen, you can create User Groups and assign rights to the
group. When creating new users, all you do is add the user as a member of the
group, and it will automatically inherit all screen/functions rights.
If
you ever need to remove a user from the system, the only way to do it is to
lock the user account. Note that there
is no DELETE option so to delete the account. Instead we lock the user. This is
done solely to maintain the integrity of the system data. Like this old sales
report will still have a reference to the user who created them.
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To
exit the system, just press the EXIT button located at the bottom left-hand
side of the screen.

When
exiting the system, the system always asks if you would like to perform a
system backup.

Ideally
you should do at least one backup every day, just before closing the day.
If
we have a look at the folder c:\program
files\jrestaurant

All
data of the system is contained in one folder called DATA
When doing a system backup
the program is just copying this folder DATA and rename it to DDMMYYYY where DD
= Day MM = Month and YYYY = Year
In the above screen shot
there is a backup folder 22052007 meaning that this backup was done on
In
this section we are going through all necessary steps to setup the system. The
first screen which we will be using is the SYSTEM
SETTINGS screen which can be found under the Administration menu.


From
this screen you can set your business contact details including telephone, fax,
email, website, address tax (vat) number, etc. All this information will appear
on the client receipt.
Transaction Number Transaction Date/Time This is an example of
a receipt. The contact information can be changed from the SYSTEM SETTINGS
screen.![]()
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Thank you message


One
important decision to make before even starting to enter your menu items, is
the taxation method. In most European
countries, the tax is called VAT (Value Added Tax) and it is a % which is
normally included within the price. In the

By
selecting the above option “Item Price
Does Not Include Tax>>” the system will apply the % tax on top of the
selling price. Meaning that you should enter the menu items with no tax
included. By default you should enter the price with the % tax included unless
you thick this option.
Another
important setting is the VAT Ex. No. In most European countries you have to apply
for an exemption number in order to be able to use a computer system in you
restaurant. This can then replace your cash register. Before you apply for this
number you are not allowed to issue any receipt. This number will appear on every receipt you
give to your clients.
In
case you need to update the % tax on every item you can just press the UPDATE
STOCK % button. Or else you can change the % tax manually for every item one by
one.
Some
other settings which can be found in jRestaurant POS include the following

You
can decide to lock the system as soon as the waiter finalizes a transaction.
This is used especially in locations where the POS is in close proximity to the
tables, and for security reasons it is better to lock the workstation.

A
screen with the list of users will appear on top of the ORDER screen. In order
to continue using the system, you have to select your user name and enter the
password.
This
action can also be done by pressing the following button ![]()
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If
we have a look at the ORDER screen


The
categories appear on the left hand side of the screen. You can then scroll down
by using the
buttons
You
can decide to have the categories ordered alphabetically one after the other. A
nice feature is to have them ordered by department. For example in the above
example, first we see the categories which are related to the BAR department,
and if we scroll down we start seeing the food section.
Categories related to
KITCHEN department start here Categories related to
BAR department end here
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If
we open the CATEGORIES screen, you can understand better how the categories are
attached to a department.

By
default the system shows a preview of the bill and then you press the
button to actually print it out!
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This
step can be avoided and have the bill printed directly to the printer without
showing a preview on the screen.
This
is who it works. To open a table you press TABLE button.
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A window will pop out asking to enter the
table number.

You
enter the table number and press OK button.
Another
window will pop out asking for the number of people sitting on this table.

The
number of people sitting on a table is commonly used as a double check
especially for the kitchen personnel to know how many people are on that
particular table.
When opening a table the number of people sitting on
that table is also shown in here!!

And
when sending the order to the kitchen the number of people is also printed.
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These
two options are used for old receipt printers. The system prints directly to
the printer without using Windows printer drivers. It sends character by character to the
printer using a standard font. These
options are rarely used. They are used only for backward compatibility.
In
most bar/restaurant environment one can find a number of workstations together
with a number of receipt printers. For example, there can be a receipt printer
at the bar, another one in the kitchen to print the orders, and other one to
print the bill, etc.
You
can set a printer for each department. However you can decide to decide which
printer to use before printing. This option is used for this reason, to display
the list of printers installed and you select which one you want to use.
Ideally
you set the printer for each department and you avoid selecting the printer before
printing. But again it depends on the type of business.
This
option is used when sending the items to the kitchen. By default the system
prints the starter dishes, then the main course, then the deserts. But you can
decide not to print them in this order. Instead you can print them in the same
order as they were entered into the system.
When
this option is selected, the system will group similar items together. For
example in the following example, we have selected the same items twice.
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Instead
of having 2 lines we have one line with quantity 2. If this option was off we
would have the following situation.
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This
option is used in case you forget the press the SEND button after creating an
order. Usually when you open a table and select the menu items you have to
press the SEND button. But there are cases when you forget to press it. In this
case the system will send the order automatically.
This
function is used to automatically open the cash drawer when pressing the


In
some restaurants a service charge is applied on top of the total price. For
example for a 10% service charge which is applied on the total bill price just
write down 10

You
can press the [Choose Mode] button to specify which mode (Restaurant, Take
Away, Home Delivery or Retail) the service charge shall apply. For example in
case the service charge is applicable only when eating at the restaurant you
have to select only the restaurant mode.
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There
is also the option to apply the service charge only at a particular time during
the day.


This
option is used to print out on the receipts the shift number depending on the
time of the day. There can be up to 3 shifts with different times.

From
the SYSTEM SETTINGS screen, we can also set the default operating currency.
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To
do so, just select a currency from the list and press the
button.
The
system can also show dual currencies. To set your second currency press the
button.
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The
total price will be shown in dual currency. First in EUR and then in USD. The conversion factor can be set from the
FACTORS screen.

On
the bill you will see the total first in EUR and then in USD.
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The thank you message
appears at the bottom of every receipt.


In
the [OTHER SETTINGS] section we can find some other settings. For example you
can add more payment methods, you can add more card types, you can change the
thank message which appear at the bottom of every receipt.
On
interesting feature is the possibility to change the mode names.
jRestaurant
POS supports up to 4 different modes. Before we open the ORDERS screen we have
to choose the mode.

You
can have orders in your restaurant,
or in your take away or else you can
have home deliveries. Finally you
can sell retail items in your
restaurant.
This
is a powerful feature. First of all you have the possibility to have a
different price for your menu items. Usually,
food in a take away costs a bit less then that served inside the restaurant. With
this mode functionality , we can enter different prices for each items for the
different modes.
The
following screen is the MENU ITEMS screen which is used to enter menu items
information. As you can see from this
screenshot, you have the option to enter the price for each menu item under the
different mode types.
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The
same ORDER screen is used. The only thing that changes is the background color.


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From
the SYSTEM SETTINGS screen you can even change the name of the mode and also
the tax name.
The
last section in the SYSTEM SETTINGS screen is the [REPORT DESIGNER] with which
we can modify the reports generated by the system including the bill/receipts.
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When you open the report designer for example
for the Bill/Receipt report the following window comes up!
If
we had to see a preview of the bill (on the RHS) we can see that it is split
into three sections, the header (green), the body (red) and the footer (blue)
The same in the report designer, there are three sections corresponding to the
header, body and footer respectively.




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The
report designer should be used only when required, and with great caution. For
more information on how to master the report designer please contact directly
Creative Software Solutions.
The first thing to do is
to create the departments which we need. This can be done by opening the
DEPARTMENTS screen from the CATERING menu.

To add a new department simply
press the ADD button and enter the department name. For example in the above
screenshot there are three departments entered each one with a different
printer.
The function of a
department is to organize the different categories. In the next step we will
see how to create categories. For example the category DRINKS falls under the
BAR department, the category DESSERTS falls under the KITCHEN department.
When an order is sent to
the kitchen the system know which printer to use because each department has
its own printer setup.
To
set up the printer for each department you use the DEPARTMENTS screen.
In this example we
have 3 departments each one with a different printer.
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To
setup the printer for a department you first select the department (by clicking
on the grid) and then just press the
button.
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A
window will pop out with the list of printers installed. Just select one!!

When
setting a printer for each department, you do have to worry to which printer to
print a receipt, or to which printer to send the order. The system takes care to split the print out.
For example if we have an new order, the bar items are printed on the bar
printer, the food items are printed in the kitchen printer, and the bill can be
printed on a separate printer.
One of the departments
must be set as the one where the bill will be printed.
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To set the department
where the bill will be issued, first select the department from the list and
then press the SET AS
The idea behind
departments is to split the categories under different departments. For example
we can create a category called Soft Drinks and assign it under the Bar
department. Then we create a category
called Pizza and assign it under the Pizzeria department. If we have an order
made up of one soft drink and a pizza, the order is split and the soft drinks
are printed in the bar printer and the pizza is printed in the Pizzeria
printer. In large restaurant it is common to have more then one printer
together with different departments.
After creating the departments we have to create
the different categories which fall under the different departments.

In the ORDER screen, the categories are shown on
the left hand side of the screen.


You can also assign different color to different
categories.
You can also have sub-categories. This feature is
useful when there are a lot of menu items and avoid waiters having to click a
lot of buttons.
For example to select a drink you can first click
on the drinks category


Notice that the sub-categories of Drinks are shown,
then you select Spirits for example.

And you get just the spirits. It took us 2 clicks
to select the item that we want. This is a much better option then having to
scroll through all the categories or items.
Once we create the departments and the categories,
we need to create the menu items. The screen to use can be found under the
CATERING menu.

To add a new menu item, press the ADD button.

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You need to enter the following information
-
Item Name
-
Details
(Optional)
-
Barcode
(Optional) : This is used only when in
RETAIL mode. Under this mode you have the chance to scan items using a barcode
reader.
-
Category
-
PLU : By
default the system select the next available number, but if you are already
used to certain number, you can change it. It is important that each item has a
unique PLU (number)
-
Points
(Optional) : You can assign X amount of points to each item. From the REPORTER
screen you can then find out which waiter has the highest points. You can
create a scheme where depending on the items sold the waiter gets more points.
-
Included On Menu
: You can switch off this option, if for
example today you do not want to sell a particular item.
-
Course Type
(Optional): By default when you sell an item you can decide whether it is a
starter, a main course or a desert. You can also assign an item as always being
a starter. Still you can change it later while doing the sale.
-
Can Change
Price : This option allows a waiter to change the item price while doing a
sale.
-
Prices
o
You can have
up to 3 different prices for each item
o
You can
combine price 1 for small , price 2 for medium and price 3 for large
o
You can decide
also to have price 1 only
-
Tax % : Each item can have its own tax percentage.
-
Picture : jRestaurant POS gives you the
possibility to assign an image (picture) to an item. In some restaurants they
prefer to work with images rather then text, because it is easier!!!

- 2nd Category
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An item can appear under a different category. For
example you can have a category called “Best Sellers” and have an item (e.g.
called “Smirnoff”) appear under “Vodka” and as a 2nd Category you
choose the category “Best Sellers”!
You can have an item which is made up of other
items. We call it a bundle. For example Mega Meal Menu is an item which is made up
of a burger + chips + extra + nuggets + drink
To setup an item as a bundle press the [BUNDLE]
bottom.
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The following screen comes up where you select the
items which make up the bundle. The price for the bundle is NOT determined by
the individual prices of the items making up the bundle, but by the price of
the bundle.

The bundle feature can be used in two ways. You can
create a bundle where all the items are part of the bundle. For example let’s
create a bundle called Chicken Supreme Family Pack which is made up of 20
pieces of chicken plus 10 chips.



If you select this item in the ORDERS screen you
will get the following

The price of the bundle is 10 Euros. The individual
items making part of the bundle are show at 0 price.
In most restaurants offering Set Menus, usually you
have to select between items which are part of the Set Menu. For example you
have to select a starter course , a main course and a dessert. Let create a simple Set Menu made up of the following
items
Starter
Spaghetti
Or
Soap
Main Course
Fillet of
beef
Or
Fish
Dessert
Ice Cream
Or


This time we are entering the COURSE as well. Like
this the user will have to select the items when the bundle is selected. The
following screen pops up when selecting the Set Menu bundle.

Recall that we mentioned the possibility of having
a different prices for different modes. By default when you enter a new item,
the same price is used for the 4 different modes. To change the price you have
to follow the following steps.
3 2 1![]()

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At any time you can view the different prices by
just changing the mode
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Each item can have different properties. For
example fillet steak can be server rare, medium-rare, well done, etc. A pizza can be server with additional eggs,
or sausages, etc. All this information
can be enter in jRestaurant POS in the form of Item Properties. The first thing
to do is to use the ITEM PROPERTIES screen to enter all possible variations.

From the above screenshot, we can see that some of
the properties have a price. For example if you want some additional eggs on
your pizza you have to pay an additional 10 cents.
Now we have to associate the properties with items.
We do not want to see all item properties when we are selling a fillet
steak!!! We do this from the MENU ITEMS
screen.
Note: We have filtered
all items of category MEAT , selected Fillet Champignon and pressed the
PROPERTIES button.![]()

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The following screen pops up!
Select the properties
and press ADD button.

Now if we try to sell this item, we will get the
following


When you click on the item, we get the window were
we enter the quantity for that item. From the same window we can select the
properties which are assigned for the selected item.
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You can select more then one property for every
item. The properties selected are shown in this grid.
The code for the property select is shown after the item
description.![]()

The same property code is also printed when sending
the order to the kitchen.

We have seen how to add item properties and then
link them to different menu items. But there is also the possibility to link
properties to categories. The result that every item which belongs to that
category will inherit the same properties. In fact in the MENU CATEGORIES
screen there is the same button where you can associate item properties to the
selected category.


Now we get to the main function of the system i.e.
taking orders. We had to go through the setup part but now we see together what
your staff needs to be aware off! The screen used for taking orders can also be
found under CATERING menu and is called the ORDERS screen.

Before entering this screen you are requested to
select the mode.

The screen will then open with a different color
depending on the mode you have selected.
Restaurant
Mode Take Away
(for Night Clubs & Bars)

Home
Delivery Retail
Mode

The following are the main differences between the
4 types of modes
- Under Take Away mode when pressing the ORDER
button the system does not ask you for the table number.
- Each menu item can have different price depending
on the mode.
- Under home delivery when pressing the ORDER
button the system asks you for the client so to be able to print the address
where to deliver the food.
- Under retail mode there is the option to scan
items using a barcode scanner
Your staff just needs to learn one screen which can
be used for the 4 different types of functions.



Table no. you are viewing Bill No. Bill Total![]()
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Open new table or edit an existing table Send order to kitchen/bar Print bill Cash out and close table


Search for a particular bill no. Open Cash Drawer Cashier report Add amount Log out of the system and lock it. Opens a screen where you can see which tables are
currently opened Add item to table by PLU (Item No) More categories More items Add service charge Add discount Delete an item from a table![]()
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After pressing the TABLE button, the following screen pops up!

Just enter the table number and press OK
button. In the same screen there are
listed all client reservations on the right hand side. If it is a client reservation select also the
client name from the list before pressing the OK button.
There is also the possibility of selecting the
table from the TABLE LAYOUT screen.
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In the TABLE LAYOUT screen you can visually see the
layout of your restaurant. The tables
shown in red are occupied the rest is free. To select a table just double click
on the table.
Table Number Number of chairs![]()

The table layout is useful in large restaurants so
to easily visualize the tables. The screen provides also information such as
the number of available chairs, which can help a lot when assigning a table. We
will talk more about the table layout screen later on, for now it is important
that you can select a table by just entering the table number or else double
clicking on the table from the table layout screen.
When you have selected the table, the ORDER screen
is cleared and ready to select the items.

You add items to the table, by clicking on the
requested item, or else if you are used to item number (PLUs) you can make use
of the PLU button. Once ready with the
order, press the SEND button to send the order to the different departments.
Usually food is printed on a printer in the kitchen and drinks are printed at
the bar.
So lets do a simple example where we open table 8
and take 2 Pork Chops as main course with mash potato. The way you design your
menu is completely depending on you. The screenshots were taken from one of our
clients which also have a very long menu and makes use of sub-categories so to
minimize the number of clicks.
Click on DINNER
category


Click on MEAT sub-category


Click on PORK CHOPS
item


Click 2 Click Main Course Select + MASH POTATO
and MEDIUM
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Click on SEND to send
order to kitchen


To print the bill
When the client wants
the bill just select the table and press the


To close the table
To close the table
press the


You can change the order at any time. For example
if the order was already sent, and the client wants an additional item, you
just add the item and send the order again. The system will just print out the
new requested item.
At any time you can press the



From the

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When pressing the
The kitchen personnel have the ability to see the
orders which are coming in. There is no need to print them out. This can be
achieved from the KITCHEN screen.

In this screen we see that there are 3 orders which
have to be processed. There is written the table number and also the time when
the order arrived. Once the chef is ready with the table, he/she can select the
table and press the READY button so to move on the next order.
The same screen is available in a different layout.

The same information is presented, but this one
might be a little more comfortable to work with especially if the screen in the
kitchen is a little small.
To print the bill first you select the table number
for which you want to print the bill then you press the

After issuing the bill and the client comes by the
cash to pay we need to close the table. To close an order we press the
Then the
tender screen comes up where we enter the amount and select the payment method.

The
default payment method is cash. For example if the total bill is Eur 68 and you
enter 70 and press OK button

The
receipt will be printed and the screen changes as follows
The order is closed The change is shown
here ![]()

The system supports split bills, meaning the client wants to pay separately. By default
if you press the
![]()

You can select which items for which the client
wants to pay. So in the able example we can select the 2 Pork Chops and then
press the


As you can see the price to pay is Eur 48.00 which
is the price of the selected items. But lets say I want to pay for just one
Pork Chop in which case we have to press the
to split the items and select just one Pork
Chop.
After pressing this button we get the following

As you can see all items are in quantities of 1 so
that we can select each item individually.
But this is not all you can also split a bill by
just entered an amount. For example let say that one of the clients wants to
pay Eur 20 out of this bill and the rest can be paid by someone else. All you
do is press the

Press yes. Now when we press the


Now the total to pay is Eur 48.00. You can keep on
splitting until the total bill is paid.
In this screen you can also select other payment
methods like credit card and enter card number information.
There is also the option to enter the tips amount,
so that at the end of the day you know how much tips was left.
In this section we will show you how to reserve a
table in jRestaurant POS. Under the CATERING menu there is a screen called
RESERVATIONS.

From this screen we can create new reservation,
delete reservation or change reservations.
While in the ORDERS screen we can press the TABLE
button and then press the ADD CLIENT RESERVATION button


The SEARCH CLIENT screen comes up. The idea is to
first search for the client and see if it is already entered in the client
database, if the name exists you create a reservation otherwise you first input
the client details and then create the reservation.